8z Real Estate HomeSpotter Mobile App Support

HomeSpotter App icon

If you are having trouble with the 8z HomeSpotter app there are a few steps you can take to clear the problem and get the app running again correctly. Here are a list of recommendations from Apple, Android, and our mobile app developers…

Check your data connection. Instructions for Apple

Force the app to close and restart your device. Instructions for Apple or Android

Please make sure that you have the latest version of 8z HomeSpotter for your Android or iOS device. See if an update is available at Apple or Android

Make sure you are using the latest version of operating software. Instructions for updating an Apple or Android operating system

Clear cache and data. Instructions for Apple or Android

Uninstall and reinstall the app to your device. Instructions for Apple or Android. Download the app again for an Apple or Android device

If you have tried the above steps, and you’re still having trouble with the app, please let us know by emailing us at mobilefeedback@8z.com and be sure to include the following information…

  • Your Device and Model
  • Operating System
  • HomeSpotter App Version

PLEASE NOTE: At this time you will need a separate account on 8z HomeSpotter, from  your 8z.com account. Future improvements will include integration between these.